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Deliveries and returns
Standard Delivery (Luxembourg)
• Takes 3 business days.
• Free delivery applies to online and telephone orders over 199.00 €, otherwise 22.00 € *
• Free delivery will automatically apply to your online or telephone order.
*Qualifying purchases must be equal to or greater than the threshold value in merchandise only; any charges or discounts do not apply to the merchandise total.
We regret that we are unable to ship to the following European destinations:
Åland Islands, Andorra, Canary Islands, Ceuta, Channel Islands (including Jersey and Guernsey), Faroe Islands, French Overseas Departments and Territories, Gibraltar, Greenland, Heligoland, Madeira, Melilla, Monaco, San Marino and the Azores.
We are unable to take orders for delivery to PO Boxes including Packstations, hotels and freight forwarding services.
Gift Orders
Order a gift for your friends and be sure that your secret is safe!
• If you have requested delivery to an address different from your billing address, price/billing details will not be included since we assume that the delivery is a gift to the recipient.
• Pricing information will be included in your shipping confirmation e-mail.
20 days return policy
If you’re not completely satisfied with your order you can return it to us FREE of charge within 20 days from the day you receive your parcel.
For more information on how to return your order, please contact
Customer Service.
For information about our products, replacement parts, warranty information or for any other questions you may have, our Customer Service team will be happy to help.
Please note, when making a return, SkinX+ will need to share your contact details with our logistics partner in order to have your return collected and processed.
